Human-centered user experience design for next-generation medical devices
About
We specialize in designing user experiences for medical devices that prioritize usability, improved delivery of care, streamlined workflows, and better clinical outcomes.
What they say
Jagapreetha V.
Toronto medical imaging company
"I’ve had the pleasure of working with Anuroop for over four years on a fast-paced clinical project. He's experienced, insightful, collaborative, and great at his craft. He has always been able to familiarize himself quickly with the challenges at hand and produce conceptual UX designs that not only meet demands but exceed expectations. I cannot recommend Anuroop enough!"
Gilad S.
Cortex Design
"Anuroop is great to work with. He manages to balance a number of competing traits, which make him just right for delivering on challenging work. He strikes that elusive balance between highly methodical and highly creative, and executing with disciplined attention to detail while staying loose and flexible to work with. I'm looking forward to working with Anuroop for years to come."
Tory P.
Elastic Care Inc.
"Working with Quill and Spade was a breath of fresh air. They were there every step of the way during the design process, transforming intricate workflows for a multi-sensor medical monitor, which have historically been difficult for patients to navigate, into a streamlined, user-friendly experience. Their ability to balance technical complexity with usability and regulation, was invaluable to our team"
Jagapreetha V.
Toronto medical imaging company
"I’ve had the pleasure of working with Anuroop for over four years on a fast-paced clinical project. He's experienced, insightful, collaborative, and great at his craft. He has always been able to familiarize himself quickly with the challenges at hand and produce conceptual UX designs that not only meet demands but exceed expectations. I cannot recommend Anuroop enough!"
Gilad S.
Cortex Design
"Anuroop is great to work with. He manages to balance a number of competing traits, which make him just right for delivering on challenging work. He strikes that elusive balance between highly methodical and highly creative, and executing with disciplined attention to detail while staying loose and flexible to work with. I'm looking forward to working with Anuroop for years to come."
Tory P.
Elastic Care Inc.
"Working with Quill and Spade was a breath of fresh air. They were there every step of the way during the design process, transforming intricate workflows for a multi-sensor medical monitor, which have historically been difficult for patients to navigate, into a streamlined, user-friendly experience. Their ability to balance technical complexity with usability and regulation, was invaluable to our team"
Jagapreetha V.
Toronto medical imaging company
"I’ve had the pleasure of working with Anuroop for over four years on a fast-paced clinical project. He's experienced, insightful, collaborative, and great at his craft. He has always been able to familiarize himself quickly with the challenges at hand and produce conceptual UX designs that not only meet demands but exceed expectations. I cannot recommend Anuroop enough!"
Gilad S.
Cortex Design
"Anuroop is great to work with. He manages to balance a number of competing traits, which make him just right for delivering on challenging work. He strikes that elusive balance between highly methodical and highly creative, and executing with disciplined attention to detail while staying loose and flexible to work with. I'm looking forward to working with Anuroop for years to come."
Tory P.
Elastic Care Inc.
"Working with Quill and Spade was a breath of fresh air. They were there every step of the way during the design process, transforming intricate workflows for a multi-sensor medical monitor, which have historically been difficult for patients to navigate, into a streamlined, user-friendly experience. Their ability to balance technical complexity with usability and regulation, was invaluable to our team"
Jagapreetha V.
Toronto medical imaging company
"I’ve had the pleasure of working with Anuroop for over four years on a fast-paced clinical project. He's experienced, insightful, collaborative, and great at his craft. He has always been able to familiarize himself quickly with the challenges at hand and produce conceptual UX designs that not only meet demands but exceed expectations. I cannot recommend Anuroop enough!"
Gilad S.
Cortex Design
"Anuroop is great to work with. He manages to balance a number of competing traits, which make him just right for delivering on challenging work. He strikes that elusive balance between highly methodical and highly creative, and executing with disciplined attention to detail while staying loose and flexible to work with. I'm looking forward to working with Anuroop for years to come."
Tory P.
Elastic Care Inc.
"Working with Quill and Spade was a breath of fresh air. They were there every step of the way during the design process, transforming intricate workflows for a multi-sensor medical monitor, which have historically been difficult for patients to navigate, into a streamlined, user-friendly experience. Their ability to balance technical complexity with usability and regulation, was invaluable to our team"
Bridging innovation with human needs to improve patient care.
Our design philosophy focuses on understanding user needs, ensuring that technology is tailored to solve real-world challenges and support more effective healthcare delivery.
Designing with safety and compliance
We integrate essential usability engineering, safety, and risk management principles, to ensure alignment with regulatory guidance and industry best practices.
Standards such as IEC 62366, ISO 14971, ISO 13485, and HE75 guide our approach to usability, safety, and design.
Who We Are
We love tackling complex challenges and turning them into intuitive, beautifully designed solutions. With specialized experience across medical devices, software, and consumer products, we bring flexibility, collaboration, and creativity to every project.
Bringing medical devices to market requires considerable investments of time, capital, and effort. It means navigating myriad complex challenges that require expertise from diverse fields
User experience and human factors play pivotal roles in this process, shaping development, design, and ultimately product success. Prioritizing UX early ensures that patient and healthcare provider needs are met, reducing costly design changes and minimizing risks.
A full spectrum of solutions to solve the most important user experience challenges for the medical and healthcare technology industries.
The user experience of a medical device is a harmonious orchestration of interfaces and controls, human factors, physical characteristics, workflows, guidance, and safety mechanisms.
We carefully analyze all elements influencing a user’s behaviour, as well as every point of interaction, while focusing on safety, minimizing risks, and ease of use. The end result are well-considered products that seamlessly integrate into the lives of patients and clinicians.
We have a lot of questions — and that's a good thing.
We believe new technology must be built on a foundation of research to address user needs. This ensures that innovation isn’t just new—it’s also practical, relevant, and delivers lasting benefits.
Our approach blends extensive research, interdisciplinary collaboration, and continuous user engagement. We thoroughly analyze how people interact with both their environment and the product—whether in clinical settings or at home.
Throughout the process, we ask a lot of tough questions and rigorously assess risks and usability, ensuring the final design is not only safe and effective but also something that users will truly embrace and find valuable.
